Kradle me will happily honor any valid warranty claims, provided a claim is submitted within 2 Years of receipt of items.Customers will be required to pre-pay the return shipping, however, we will reimburse you upon a successful warranty claim.
Upon return receipt of items for warranty claim, you can expect Kradle me to process your warranty claim within 7 days.
Once a warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in-store credit
(c) a replacement item sent to you (if stock is available)